Building Trust

It is in the best interests of both the industry and the consumer to work for change - change that will restore trust.
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The following are some eye-opening facts related to hearing loss and treatment:

1. More than 3 Million Canadians have Hearing Loss
2. Only 20% of People with Hearing Loss Purchase Hearing Aids
3. Only 50% of Hearing Aid Wearers Report Satisfaction
4. Adherence to Best Practices can increase Satisfaction to over 80%
5. Approximately 75% of Hearing Clinics are not truly Manufacturer Independent

The above statistics provide evidence of the many issues facing the Canadian hearing aid marketplace.  

Let's take a closer look at these numbers.  When we combine the first three statistics a disturbing truth emerges:

• "Out of more than 3 million Canadians with hearing loss, 90% either choose not to purchase hearing aids or are not satisfied with their hearing aids"

When we combine the last three statistics, stated above, another equally sobering truth emerges:

• "The potential of the hearing aid industry to dramatically improve outcomes through improved clinical services is staggering"

Here's what Jon Elliott, IHCC founder, has to say about "trust"...

"We all know that trust is easily lost but difficult to restore.  Restoring trust is a long term proposition.  With every decision a hearing aid clinic or hearing professional makes, that decision moves them either one step closer to restoring trust, or to its further erosion.  IHCC works with progressive clinics to integrate proven best practices and ethical considerations into daily operations.  Their commitment to quality results will be rewarded, especially in an increasingly educated marketplace." 

IHCC promotes quality, independent hearing clinics across Canada.  ​Click here to find a local clinic....

Read: Industry Challenges >> Delivering Quality

How Can You Help? The IHCC Solution